by Marcia Moston @MarciaMoston
I’m sitting in a hospital waiting area for open-heart surgery patients—one of whom is my husband. The text notification on my phone pings with a message of concern from a friend. The message ends with three exclamation points and the following clarification (just in case the three marks failed to convey the intensity of sincerity): “Lots of exclamation points to indicate sincerity and concern.”
